The top ten positions were tightly scored, but the one thing they all had in common was an innate understanding of customers and an appreciation of their business. They bring crew too, not just passengers.

NATA has recognised that Jet Aviation doesn't just provide sustainable services, it also looks at how they are provided and how its physical assets are operated. The FBO is proud of its LEED buildings and recycling.

The handling teams at Jet Aviation in the Netherlands have cause to celebrate. The Amsterdam and Rotterdam FBOs have received IS-BAH Stage II safety registration certificates.